Internet Privacy Policy

Carroll County Public Library is committed to protecting the privacy of our users. We sometimes collect personal information from our users. This policy explains what information we collect, why we collect it, what we do with it, and what you can do about it.

Collection of Personal Information

Carroll County Public Library maintains the confidentiality, security and integrity of personal information that we obtain from our users. We do not disclose personal information to any party. Our site uses order forms and registration forms for users to request information, products and services. We collect contact information (like email addresses, names, telephone numbers and mailing addresses) and financial information (like account or credit card numbers) through these forms. Contact information from the forms is used to send orders to our customers, to send information about our products and services, and for the purposes of record keeping. We do not store credit card information on our servers. These transactions are processed by secure industry standard 3rd party credit card processors.

Use of Cookies

Cookies are pieces of information that a web site transfers to an individual's hard drive for record keeping purposes. The use of cookies is an industry standard, you will find them at most major web sites. Carroll County Public Library sometimes uses cookies to store certain information for our customers' convenience and to anticipate their future needs. The following is an example of a cookie we currently use for our external databases. We employ the use of a cookie to store your library barcode on your computer so you only need to input your barcode once to enter any of our databases, instead of having to enter your barcode for each database.

Links to Other Sites

You should be aware that when you are on Carroll County Public Library's site you could be directed to other sites that are beyond our control. There are links to other sites from our site that take you to online resources that we have subscribed to on your behalf or to other reputable sources of information. These other sites may send their own cookies to users, or otherwise collect data or request personal information.

Security

The importance of security for all personally identifiable information associated with our users is of utmost concern to us. We exercise great care in providing secure transmission of our users' personal and financial information from their computers to our servers, utilizing industry standard encryption software. Only those employees who need access to our users' information in order to do their jobs are allowed access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/ or criminal prosecution.

Correct or Update Information

If you would like to correct or update information that you have previously provided, you may contact us by sending an email, calling us at 410-386-4500, or by letter to the following postal address: Carroll County Public Library, 1100 Green Valley Road, New Windsor, MD 21776.

Contacting Us

If you have any questions about our privacy policy, the practices of this site, or your dealings with this website, you may contact:

Web Customer Service, Carroll County Public Library, 1100 Green Valley Road, New Windsor, MD 21776
Contact via email
410-386-4500

Adopted May 23, 2001, Revised June 24, 2020